Last updated: February 2023
Introduction
At Tiosebon® Shoes, Sneakers, Slip On Walking Shoes (“Tiosebon,” “we,” “us,” or “our“), we respect the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information through your use of our website, www.tiosebons.shop (the “Site“) and the services, features, content, or applications we offer (collectively with the Site, the “Services“).
Please read this Privacy Policy carefully. By visiting and using the Site and Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Use.
What Information Do We Collect?
Information you provide: We collect information you provide to us, for example when you create an account, make a purchase, sign up for our newsletter, interact with our chatbot, participate in an offer or promotion, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. This information may include:
- Contact data, such as your first and last name, email and mailing addresses, and phone number.
- Account data, such as your username and password that you may set to establish an account with us.
- Demographic data, such as your gender, age, country, and preferred language.
- Marketing data, such as your preferences for receiving our marketing communications and details about how you engage with them.
- Order data, such as your purchase history, order status, shipping, and billing information.
- Payment data, such as your credit/debit card number or other means of financing your purchases.
- Profile data, such as your username, profile photo, interests, preferences, feedback and survey responses.
- Social media data, such as your social media profile information and posts/comments if you interact with our social media accounts.
- Correspondence, such as information you provide when you contact us with questions, feedback, claims, or otherwise correspond with us online.
- Other information you choose to directly provide, through surveys, forms, or features on our Services.
Information we collect automatically: We also collect some information automatically:
- Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, device identifier, browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on our Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.
- Cookies and other tracking technologies data, such as cookies, web beacons, locally shared objects and other tracking technologies to recognize you and/or your device(s) on, off and across different Services and devices.
- Analytics data, such as Google Analytics data, to help us track visits to our website and better understand usage and user needs so we can optimize the Site and Services.
Information from third-party sources: We may also obtain information about you from third party sources. For example:
- Social media networks, if you connect with or follow us through a social media network like Facebook or Twitter. With your permission, these networks share data about you including your username, name, gender, birthday, location, interests, avatar, list of friends, etc.
- Third-party services, such as Google services to integrate maps or reCAPTCHA. These services may provide information about you when you use them while accessing our Services.
- Marketing partners and lead generations services, who may provide us information about you such as your name, contact details, and purchase history.
- Referral sites/applications, if you arrived at our Services via a third party site or application, they may pass certain details about your visit to us like referral source, exit pages, IP address, browser, OS, etc.
- Third-party cookies and tracking technologies, to collect data in the manner described above under “Cookies and other tracking technologies data”.
We may combine any of the information we collect (described above) to provide and improve our products and Services.
How Do We Use The Information We Collect?
We use the information we collect for a variety of business purposes such as:
- Provide, operate, optimize, and maintain our Site and Services.
- Enable you to access and use the Site and Services.
- Process and complete your online orders and deliver purchased products or services.
- Process payments and prevent fraudulent transactions.
- Create and manage your account or memberships.
- Provide you with customized content, targeted offers, and advertising on the Site and through social media.
- Provide, improve, test, and monitor the effectiveness of our Site and Services.
- Send you technical notices, updates, security alerts, invoice and account statements, and support and administrative messages.
- Communicate with you about products, services, promotions, events and other news and information we think will be of interest to you.
- Monitor and analyze trends, usage, and activities in connection with our Site and Services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Personalize and improve the Site and Services, and provide content, features, or advertisements that match your interests and preferences.
- Enable you to communicate, collaborate, and interact with us.
- Carry out any other purpose described to you at the time the information was collected.
- **Carry out any other lawful business purpose. **
When Do We Share Your Information?
We may share your personal information in the instances described below. For further information on your choices regarding your information, please see the ‘Your Choices and Rights’ section below.
With service providers and business partners: We may share your information with service providers and business partners to help us provide and improve our Services, such as: payment processors and facilitators, email service providers, chat and messaging services, analytics providers, customer service, advertising and marketing providers, web hosting providers, fulfilment providers, shipping partners, auditors, legal advisors, and third party social media sites you choose to connect with.
For business transfers: We may share your information if we are involved, whether in whole or part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
When required by law: We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
To enforce legal rights: We may also share information to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies.
Aggregated and anonymized information: We may share aggregated and anonymized information about our users with third parties that does not directly or indirectly identify you.
With your consent: We may share your information for any other purposes disclosed to you at the time we collect your consent.
Our Cookie Policy
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes like allowing you to navigate between pages efficiently, remembering your preferences, interests or log in details etc.
Most websites use cookies to enhance your online experience. They help us remember your previous interactions with our website so we can provide a tailored experience for you.
The type of cookies we use
Our Site uses the following types of cookies for the purposes set out below:
- Essential cookies: These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
- Analytics cookies: These cookies help us understand how users engage with our Site, such as which pages are visited most, what time of day our Site is most popular, where users originate from geographically, and other useful metrics. This allows us to improve our Site to better meet your needs. Analytics cookies do not enable us to identify individual visitors.
- Functional cookies: These cookies allow our Site to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as watching videos or commenting on a blog. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.
- Targeting cookies: These cookies are used to deliver content relevant to your interests on our Site and third-party sites based on how you interact with our content. For example, we may serve advertisements on third-party sites tailored to your shopping cart contents on our Site. They also help limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They remember that you have visited our Site.
- Third-Party cookies: These are cookies set by someone other than the owner of this website. Some of our pages may contain embedded content like video players, maps or social media buttons that may set their own cookies. They also allow us to track audience size and patterns. Third-party cookies may also be set by trusted web analytics/metrics tools used on our Site if you have consented to such tools being used.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
International Data Transfers
Your personal information may be processed in a country where data protection and privacy regulations may not offer the same level of protection as in your own country. By using our Services, providing your personal information, and/or browsing our website, you acknowledge and agree that we may collect, process and store your personal information outside of your country of residence, including in the United States.
We will take steps to ensure that any personal information we handle is processed according to this Privacy Policy and the requirements of applicable law wherever the data is located. For example, where our service providers are located in the European Economic Area (EEA), we may enter into standard contractual clauses as approved by the EU Commission or other supervisory authorities to allow for the international transfer of personal information collected in the EEA.
Your Choices and Rights
We want you to be in control of how your personal information is used by us. You can do this in the following ways:
- You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Site or Services because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
- You can opt out of receiving marketing communications from us going forward by following the unsubscribe instructions provided in such communications. However, you will continue to receive transactional messages related to our Services.
- You can update or correct your personal profile information and preferences by logging into your online account and changing your profile settings. Additional options are provided within the Site to update your personal information.
- For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
- You can delete your user account by emailing us at [email protected]. Terminating your account will not result in deleting all your information, as some information must be retained for record keeping purposes.
- The specific data protection rights you may have depend on the laws of your country. For example, individuals located in the EU have certain legal rights to:
- Request access to and obtain a copy of their personal information;
- Prevent our processing of their personal information;
- Request to delete or restrict our processing of their personal information;
- Receive their personal information in a usable electronic format and transmit it to a third party (right to data portability); and
- Lodge a complaint with their local data protection authority if they believe their rights have been violated.
You may submit these and any other data subject requests by emailing us at [email protected]. We will consider and act upon all requests in accordance with applicable laws. Keep in mind that certain personal information may be exempt from such requests in some circumstances, such as if we need to keep processing your information for our legitimate business interests or to comply with a legal obligation.
How We Protect Your Personal Information
We take seriously the security of your personal information and use reasonable physical, technical and administrative measures designed to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction. Unfortunately no system can be 100% secure, thus we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to our Site over networks that we do not control, including the Internet and wireless networks.
Age Restrictions on Our Services
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age without parental consent. If we learn that we have collected personal information of a child under age 18 without the consent of the child’s parent or guardian as required by law, we will delete it. If you believe we may have collected information from someone underage without proper consent, please contact us at [email protected].
Changes To Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on our Site or by other reasonable means. We will also update the “Last Updated” date at the top of this Privacy Policy. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the changes to our Services (or as otherwise indicated at the time of posting). In all cases, your use of our Services after any changes or modifications to this Privacy Policy shall indicate your consent to the changes, modifications or updates. If you object to any changes, you may stop using our Services.
How To Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us as follows:
Email address: [email protected]
Postal address:
Tiosebon® Shoes, Sneakers, Slip On Walking Shoes
123 Main St, Anytown, CA 12345 USA
California Privacy Rights
California residents may request a notice identifying the categories of personal information that we share with third parties for direct marketing purposes and providing contact information for such third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: [email protected].
In addition, California residents have the right to request information about:
- The personal information we have collected about you;
- The categories of sources from which that information is collected;
- The business or commercial purpose for collecting or selling your personal information;
- The categories of third parties with whom we share personal information; and
- The specific pieces of personal information we have collected about you.
To submit a verified consumer request for this information, please contact us at: [email protected]. You may also designate an authorized agent to submit a request on your behalf by providing the agent with written permission to do so, but we will require verification that you provided written permission to the agent in order to process the request.
Changes to This California Privacy Statement
We may modify this California Privacy Statement at any time. For significant changes or when required by law, we will notify you of updates through the email address you provided. Otherwise, we will post an updated California Privacy Statement with a new “Last Updated” date.